POLÍTICA DE CONTRATACIÓN

Terms and Conditions for the Contracting of Teaching Services

This document establishes the terms and conditions governing the provision of Spanish and Catalan teaching services by Ana Sebastián Blázquez (hereinafter, the "Teacher"). By contracting and using our services, you ("the Student") agree to the following conditions.

1. Contact Information and General Information

1.1 Identification of the Service Provider: The teaching service is provided by Ana Sebastián Blázquez, owner of this website.

1.2 Contact: For any questions, communications or support, you can contact the Professor via email at: amsebastianb@hotmail.com

2. Economic Conditions and Technical Requirements

2.1 Payment Methods and Deadlines: Payment for classes, whether individual, group, or corporate, must be made in full before the actual start of the service. The accepted payment methods are:

PayPal: Includes secure credit/debit card payment options through the platform, without the need for a PayPal account.
Card Payment: Major cards accepted, including Visa, Mastercard, American Express, Discover, Diners, CUP, JCB, and Maestro.
Bizum and bank transfer.

2.2 Mandatory Technological Requirements: To ensure the quality and continuity of online classes, the Student must guarantee to have the following technological infrastructure:

Optimal Audio System: A functional audio system is essential. The use of a headset with an external microphone is strongly recommended to minimize echoes and improve communication intelligibility.
Stable Internet Connection: A broadband internet connection (ADSL or higher) is required to ensure smooth video and audio streaming during the session.

3. Class Management and Scheduling

3.1 Validity of Class Packages: Purchased class packages expire one year from the date of purchase. Class packages have a 12-month validity period. Classes not used within the established validity period will expire without the possibility of recovery or refund.

3.2 Punctuality and Lateness Policy: The Instructor agrees to wait up to 15 minutes for the Student in case of lateness. This waiting time will be considered part of the total class duration. If the Student has not logged in or communicated after 15 minutes, the class will be considered complete and will be deducted from the contracted package, with no right to reschedule or refund.

3.3 Cancellation and Rescheduling Policy: Classes may be canceled by the Student at least 24 hours before the scheduled time. Cancellations made more than 24 hours in advance or failure to appear for the class will result in the class being considered as taught and deducted from the package.

3.4 Vacation Period Notification: The Professor will notify students of their vacation periods at least 15 days in advance. Timely reminders will be sent to facilitate adaptation of class schedules.

4.5 Intellectual and Industrial Property: All intellectual and industrial property rights over the content of this website (including, but not limited to, text, images, audio, video, software, trademarks, logos, design, and structure) are the exclusive property of the Professor or third-party licensors. These works are protected by Spanish and European legislation, as well as international treaties. The reproduction, distribution, public communication (including making available), and transformation, in whole or in part, of the contents of this website for commercial purposes, on any medium and by any technical means, is expressly prohibited without the express written authorization of the Professor. Viewing, printing, and storage of the portal elements are permitted for strictly personal and private use. The user agrees not to delete, alter, or manipulate any protection device or security system present on the website.

4.6 Applicable Law and Jurisdiction: These terms and conditions are governed by current Spanish law. Should any dispute arise, the parties may submit their disputes to arbitration or resort to ordinary jurisdiction, in compliance with the rules on jurisdiction and venue. The teacher is domiciled in Sant Boi de Llobregat, Barcelona.

4. Modifications and Legal Aspects

4.1 Changes to the Contractual Conditions: The Professor reserves the right to unilaterally modify these contracting conditions. Students will be notified of any significant changes by email with sufficient notice before they become effective. Such modifications will be binding upon publication on this website.

4.2 User Responsibility and Use of the Website: Access to and use of this website confers the status of user, implying full acceptance of the terms set forth herein. The user is responsible for the truthfulness and legality of the information they provide and for making proper use of the website, refraining from any activity that may be contrary to the law, morality, or that infringes the rights of third parties.

4.3 Disclaimer of Liability for External Links: The Professor assumes no responsibility for the content of third-party websites that may be accessed through links on this portal, nor does it guarantee their availability, accuracy, or legality. All reasonable measures have been implemented to prevent harm to users while browsing this website, but the Professor is not responsible for any damage that may arise from internet browsing beyond its control.

4.4 Personal Data Protection: In compliance with current regulations on Personal Data Protection (GDPR and LOPDGDD), we inform you that your data will be incorporated into a processing system owned by the Professor. The purpose is to manage the contracted services and fulfill mutual commitments. Your data will be kept for the strictly necessary period. You guarantee the veracity of the data provided and undertake to notify us of any changes. You may exercise your rights of access, rectification, restriction of processing, deletion, portability, and object to the processing of your data, as well as revoke your consent, by sending a request to amsebastianb@hotmail.com. If you deem it appropriate, you may file a claim with the competent Supervisory Authority.